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STAGE - Head of Marketplace fnac.be F/H


Détail de l'offre

Informations générales

Description du poste

Métier

09- MARKETING - E-COMMERCE

Intitulé du poste (F/H)

STAGE - Head of Marketplace fnac.be F/H

Contrat

Stage

Nombre d'heures

35

Statut

Stagiaire

Description et profil

Are you looking for a great, challenging internship within a young and ambitious E-commerce team? Would you like to spend 6 months in Paris? Do you have a clear vision on the future of E-Commerce? Are you a communicative and analytical talent who is studying management, marketing or economics? Do you have a feel for Web Marketing and are you commercially oriented? Would you like to work with software but also like to maintain contacts with external business partners? Then we are looking for you!
For the International E-Commerce department we are looking for an intern to assist the Head of Marketplace. At Fnac.be you will join a young international team that works hard to develop the strategy for the further improvement of the website.

Your mission:
• You know how to enthuse and influence a prospect or interlocutor to work with us through your strong communicative skills.
• You are responsible for monitoring the performance of our external international sellers (KPI) and for solving various problems between customer and seller.
• You contact new sellers and help them create their catalogue in our database.
• You help with the optimization of the "customer experience" on the website.
• You are result-oriented and succeed in achieving strong results in a goal-oriented and efficient way.
• You implement KPI's and new features to improve the website/(UX) and measure it.
• Collaborate with back end developers, translation agencies and customer service to set up "Voice of Customer".
• Contact with our call centre
• Collaborate with the CRM team for newsletters

Your profile:
• You are curious and like to learn more about the field. You have a nose for results and you like to help with the further development of our website.
• You are commercially oriented, you are open to learning and you are organized and precise.
• You have communication skills, you show initiative and you are not afraid to call or address people.
• You know how to function both autonomously and in a team.
• You like to work with software
• You speak and write fluently French and good writing in English (Dutch is a big plus).
Our offer:
• Wage: the amount of the wage depends on your level of education.
• Transport costs reimbursed for 70%.
• Partial lunch allowance (company canteen)

Location: Paris, France - Ivry-Sur-Seine
Contact person: Arnaud Lublink, Head of Marketplace Fnac.be & Fnac.ch

Localisation du poste

Localisation du poste

France, Ile-de-France, 94 - VAL DE MARNE

Ville

9 rue des Bateaux Lavoirs 94200 Ivry sur Seine

Critères candidat

Niveau d'études min. requis

BAC +4

Filière

Marketing Digital

Niveau d'expérience min. requis

0 - 1 an

Compétences informatiques

Pack office - internet